FAQ’s (For Retail Store customers)
Q: How fast are my orders processed and shipped?
A: We process and ship orders 6 days a week. We utilize UPS or USPS Priority, depending on Delivery Location.
Q: What is the Status of my order, and where do I find it?
A: Check your customer “Dashboard” for Order status.
Q: Will DollarStore.com Ship to a different address, other than the billing address?
A: Yes. Instructions are available when checking out through the “Shopping Cart”
Q: How do i get my tracking number
A: You will receive an automated email with all the pertinent information.
Q: Can we ship to an address out of the United States?
A: Currently DollarStore ships to within the United States only.
Q: How much is shipping/delivery?
A: Shipping is FREE with orders greater than $25.00! (Alaska & Hawaii have an additional charge)
Q: Is there a minimum purchase amount?
A: No, there is Not a Minimum purchase amount. (However, DollarStore offers FREE Shipping for all orders over $25.00!!)
Q: Do you sell my personal information that I have used to sign up for a Customer Shopping Account?
Q: Do I need to purchase something to create a “Customer Account”?
A: No, you do not need to purchase anything to set up a free “Customer Account”. Please feel free to create a “Customer Account” and come back to shop at any time in the future!!